Complaints.

As we believe in a strong partnership with those we provide our services to, we believe in being transparent and readily available to hear and listen to your concerns. We attend to each and every concern as a matter of urgency, as we endeavour to promote pathways for ‘access without compromise’.

All complaints are handled as a priority, no matter how small or large they may seem. We commit to responding to and acknowledging your complaint as soon as we receive it and to doing all we can to resolve it to your satisfaction as soon as possible.

 Please refer to our Complaints Policy